11 - 13 May 2016

thestudio, Manchester, UK

Resolving conflict with the Thinking Processes

David Igoe AO.com

Session type: Hands-On
Session duration: 45 minutes

About this Hands-On

Believe it or not, there are some problems in agile development that cannot be solved by a quick CTRL+C and CTRL+P into StackOverflow.

These are the problems that are specific to you, your team or department. They can cause pain, inefficiencies or people to just get up and leave.

During this hands-on session, we will introduce you to Eli Goldratt's 'Thinking Processes' and help you apply them to tackle real issues you will have faced in an agile environment.

The Thinking Processes provide a set of tools that can bring clarity to your thoughts and interactions, identify root cause and give you that considered next step.

You will leave this session with an understanding of what the tools are, what they can do for you and how to use them to solve your own problems.

About the Speaker

David is a software development manager at ao.com, always looking for better ways of working. He is obsessed with continuously delivering value, making customers and developers happy - although never exactly sure in which order!

He has over 15 years' software development experience, from working in the deepest, slowest waterfall to a constantly changing, fast flowing agile process and everything in between.


To buy tickets to see this fantastic talk, and many others like it head over to our ticket page.

Session Types

Need help planning which sessions to attend? We've provided a breakdown of our various session types below.

Case Study/Experience Report

A presentation and discussion of real-life (not theoretical) experiences of the application (or mis-application) of Agile and Lean practices. Case studies and experience reports include some discussion of lessons learned and an indication of how novel the work is.


Participants learn a new approach, tool or technology through using it to solve one or more practical exercises. Any software/hardware requirements are disclosed in the session description.


A session focused around some specific tool, technique or issue. Primarily led by the speaker, tutorials usually include some elements of interactivity or individual / group exercise.


An in-depth working session on a specific topic. May include paper presentations.