Agile methods encourage creativity through collaboration - but those ideas, and our responses to others, are filtered through our own perceptions. Most worrisome are the kind of perceptions that we've unknowingly built up and curated over many years, until we are barely aware of them.
Working in groups can improve things, and we've learnt to value the wisdom of crowds. But group think creeps in with alarming ease, depriving the team of diversity and breadth of experience.
In this session, we look at the theory behind cognitive biases and their significance to agile methods. We look at how to harness our biases, and when to circumvent them. We investigate the impact of biases on group behaviour, and look at techniques to limit their impact.
The session aims to help participants:
The session is energetic, interactive and fun, whilst covering some advanced concepts. Throughout, concepts are linked to agile and business challenges (such as recruitment) and reinforced with practical examples. There are strong coaching and change themes, as biases will often hamper improvement and collaboration.
John Clapham is an independent coach, trainer and consultant. Founder of Cotelic, he specialises in DevOps and agile, helping teams to build great products, and organisations to become more effective, productive and enjoyable to work in. His broad experience in software development ranges from start-up to enterprise scale, formed in the publishing, telecommunications, commerce, defense and public sector arenas.