9-11 May 2018

thestudio, Manchester

The kaizen of interpersonal feedback

Session type:

Session duration:
90 minutes

Presented by:

Manuele Piastra


Carlo Beschi


About this Workshop

In these times of volatility and uncertainty, adapting is vital. Continuous improvement (kaizen) is required at any level of a modern organisation. Effective feedback, especially peer feedback, is a powerful tool for personal, team and organisational growth. But how do we get started if regular feedback is not a trait of the culture we operate in? How do we make it more effective if we are already exchanging feedback?

This workshop has been run successfully at Asos and Moonpig and in a meetup with Agile Coaching Exchange in London. Thanks to the feedback received in these sessions, we've made it even better.

What we have now is a fun, engaging and practical workshop where you can join us and share your experiences and challenges.

We will be hands-on, sharing practical tools to:

  • get started with interpersonal feedback
  • improve 1-2-1 conversations with your manager/reporter
  • give and receive feedback in the most effective way
  • help with feedback at the team level

We will run the Johari window exercise in teams. We will support the workshop with slides that recap the main concepts and close with takeaways and commitments to action some of the tools at work.

About the Speakers

Manuele Piastra

Manuele is an engineer with a strong technical background. He has been a scrum master since 2012. Over the years, he has added to his passion for technology a new passion for agile. His main motivation today is to help teams and organisations in their journey towards agility, using his knowledge of scrum, kanban and LeSS and his coaching skills. His main mission is to contribute every day to make the workplace a more collaborative and human place, where people are allowed to be real. The journey is not ending, but starting every day.


Carlo Beschi

Carlo's passionate about supporting teams and organisations to find the most effective and sustainable ways of creating successful products that delight their customers.

He has been working within the IT industry for the last 15 years, covering a wide range of development and management roles. He currently works as an agile coach at ASOS.

He's a fan of agile and lean approaches to work: skilled people, from technical and business sides, can collaborate closely, with a shared goal, to deliver outstanding products and services - while having a lot of fun!


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