9-11 May 2018

thestudio, Manchester

We can’t all be Spotify (nor do we want to be)

Session type:
Case Study

Session duration:
45 minutes

Presented by:

Tony Christensen

Royal Bank of Scotland

About this Case Study

One of the best quotes I’ve ever read is “Spotify no longer does the Spotify model - they have moved on”. There are too many examples of organisations implementing agile tools and practices and not seeing the results.

The challenge with large-scale organisational change is the difference between implementing a process and creating a learning environment. It’s easy for us to just train an organisation to use SAFe, Less or DaD and ensure we have scrum masters and coaches trained - but how do we embed learning into the organisation so it can adapt and change with customer needs?

This session will:
  • compare the contexts and challenges of building a single product-focused new media start-up and reimagining a generic traditional bank
  • illustrate the specific contextual challenges at the Royal Bank of Scotland
  • assess the risks and opportunities of adopting any single framework
  • introduce RBS’s mental leap: from 'doing agile' to creating a sustainable learning environment

About the Speaker

Tony is a senior IT executive and passionate, pragmatic Agilista with 33 years experience in the Banking & Finance, Telecommunications and Online industries.

He commenced his career in 1985 with the Australian National Line Shipping Commission and worked for more than a decade as an IT Director for several global companies.

Tony has built IT departments from the ground up and led the successful implementation of new and innovative business enabling technologies in many locations around the globe. These include London, Paris, the USA, Japan, Singapore, Tokyo, Hong Kong and Australia.

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