Session type:


Presented by:

John Steward

Formerly GDS, currently DEFRA

Evelyn Goodall


Session time:

17 May 13:40 14:40

Session duration:

60 minutes

About the session

This session will give you tips and advice for leading digital teams in Site Reliability Engineering.

Using GOV.UK as a case study, this talk will explore how to make technical products feel not scary, break down the jargon and show how agile delivery managers and product people can best work with very technical engineering teams to deliver large-scale digital products and user-centred services.

Participant takeaways:

  • Building relationships with technical people to unlock value
  • Making sense of the tech stack and how digital products work under the hood
  • Pro tips for running agile ceremonies in SRE teams
  • What keeping the lights on really means for users
  • How to make your stakeholders see the value


Agile, Product Management, Delivery, User Centred, GOV.UK, Site Reliability Engineering

About the speaker(s)