Observing applications and user experience with OpenTelemetry

Themes: Product metrics | DevOps | Agile craft | Team practices

OpenTelemetry allows us to collect data about application behaviour that can be used in outage investigation and analysis. 

Yet it can also be a useful tool to examine user interactions with applications, and evaluate user experience.

Join me as I walk through how to instrument an application with OpenTelemetry, how it is a useful tool for feedback in the DevOps cycle, and how we can glean useful user interaction information alongside system tracing.
Key takeaways:

Participant takeaways:

• An overview of OpenTelemetry, including sample code showing how to instrument a simple web application.
• Explanation of logs, metrics and traces and how these signals can be used to identify issues in application ecosystems.
• Examples showing how useful metrics to track adoption and user experience can also be captured, specifically Core Web Vitals and feature usage metrics.